Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your baked goods for any signs of transit damage or order inaccuracies.

• 2.
  Document Issues

  Take clear photographs of the product and packaging if there is a quality concern or damage to support your claim.

• 3.
  Contact Support

  Email our customer care team within 24 hours of delivery with your order number and the documentation gathered.

• 4.
  Resolution Process

  Our team will review your request to provide a suitable resolution, which may include a replacement delivery or a full refund to your original payment method.